Graham Health System provides health-related information on this site for educational purposes only. The information provided through this site should not be used to diagnose or treat a health problem or a disease, and it is not a substitute for professional medical care. If you have or suspect you may have a health problem, you should consult your physician or other health care provider. The health information provided on this site adds to and does not replace the relationship that exists between you and your physician or health care provider.

Although we have made every effort to assure that the contents of this site are correct and complete, we cannot be responsible for the accuracy of the information on this site. We may change the information or update it without notice to you. We are not obligated to update this site; therefore, any information presented may be out of date.

Graham Health System is committed to transparency regarding charges for hospital services. The information included in the Chargemaster file is a complete list of all of our charges for our hospital services. These are the baseline rates for services provided at Graham Health System. It is the starting price of services performed for each patient’s individual treatment. 

This Chargemaster is not the best tool for patients to determine out-of-pocket cost of care and do not necessarily reflect what a patient may pay. Government insurance plans such as Medicare and Medicaid do not pay the Chargemaster rates, but rather have their own fee schedules which hospitals are obligated to accept. Commercial insurance payments are based on contract negotiations with managed care payors. Your financial responsibility will depend on your insurance coverage and the services that you receive. Patients without commercial insurance or not covered by a government health care plan should contact the hospital prior to a procedure to discuss charges, alternative pricing, and payment terms. 

Our Business Office would be happy to provide an estimate of your out-of-pocket expense based on the services you will be receiving and your insurance coverage. For more information regarding patient liability estimates, please contact (309) 649-6818 or click on the Patient Estimate link on the website. Our Business Office will do our very best to provide an information based on planned services, but please know that this will be an estimate as information cannot be guaranteed until services have been received. 

For questions regarding options for payment or financial assistance, please contact our patient financial advocates at Graham Health System at (309) 649-6818 or by visiting them on the ground level of the hospital in the Main Lobby area. 

Outside Sources
It is our intent to link with reputable sources. However, since these organizations, associations, agencies and sources are independent outside sources, Graham Health System is not responsible for their content or services. Please use your discretion when dealing with any external sources.

Website Privacy Policy
Your privacy is important to Graham Health System. Here is an outline of the information we do and do not gather for our site visitors.

You can visit www.grahamhealthsystem.org without telling us who you are or providing any information about yourself.

For each visitor to our website, our server records:

  • IP address of visitor
  • Date and time of visit
  • Files viewed
  • Referrers (page viewed just prior to site visit)
  • Web browser software used.

Our server does not set any cookies. Cookies refer to unique packets of information that a server can transfer to a visitor’s computer.

Graham Health System only collects the information necessary to respond to your requests for information and/or when you wish to submit comments via "Contact Us." In these instances, we may ask for your name, e-mail address, and other appropriate information needed to provide you with these services.

If you choose to give us personal information for any of the purposes above, this information is retained by Graham Health System Association and may be used by Graham Health System Association to support your customer relationship with us. We do not share, rent, or sell our lists to other companies.

However, Graham Health System Association does comply with court orders requesting the release of information about access to our web site, log files, etc. In the event of an eminent threat, the Federal “Patriot Act” requires us to turn over all information to law enforcement officials even in the absence of a court order. The court orders and the Patriot Act could force a release of information. Some court orders are accompanied by a “gag” order that prevents us from notifying a customer that we have released his/her information to authorities.

We do not partner with or have special relationships with any ad server companies.

Our website, www.grahamhealthsystem.org, does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.grahamhealthsystem.org, Graham Health System has no control or responsibility over the privacy policies or data collection activities at another site. Further, we do not endorse or sponsor the sites to which we have established links.

If our information practices change at some time in the future, we will post the policy changes to our website to notify visitors of these changes and provide visitors with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.