Definitions to Commonly Used Billing Terms
Account Number
The number assigned by your provider (hospital, physician, home care service, etc.) when medical services were provided.
Adjustment
The portion of your bill that your provider has agreed not to charge you.
Admission Date (Admit Date)
The date admitted for treatment.
Admitting Diagnosis
Words or phrases your doctor uses to describe your condition.
Advance Beneficiary Notice (ABN)
A notice your provider gives you before you are treated, informing you that
Medicare will not pay for the treatment or service. The notice is given to you
so that you may decide whether to have the treatment and how to pay for it.
Amount Not Covered
The amount your insurance company does not pay, including deductibles, co-insurances and charges for non-covered services.
Amount Not Covered
The amount your insurance company does not pay, including deductibles, co-insurances and charges for non-covered services.
Ancillary Service
The services you receive beyond room and board charges, such as laboratory tests, therapy, surgery, etc.
Appeal
A process by which you, your doctor or your hospital, can object to your health plan when you disagree with the health plan’s decision to deny payment for your care.
Applied to Deductible
A portion of your bill, as defined by your insurance company, that you owe your provider.
Assignment of Benefits
An agreement you sign that allows your insurance to pay the provider (hospital or doctor) directly.
Attending Physician
The doctor who orders your treatment and who is responsible for your care.
Authorization Number
A number stating that your treatment has been approved by your insurance plan. Also called a Certification Number, Prior Authorization Number or Treatment Authorization Number.
Beneficiary
A person covered by health insurance.
Beneficiary Eligibility Verification
A way providers retrieve information about whether you have insurance coverage.
Benefit
The amount your insurance company pays for medical services.
Bill/Invoice/Statement
A printed summary of your medical bill.
Bill/Invoice/Statement
A printed summary of your medical bill.
Centers for Medicare and Medicaid (CMS)
The federal agency that runs the Medicare program. In addition, CMS works with the states to run the Illinois Medicaid.
Certification Number
A number stating that your treatment has been approved by your insurance plan. Also called an Authorization Number, Prior Authorization Number or Treatment Authorization Number.
Claim
Your medical bill that is sent to an insurance company for payment.
Claim Form
A form provided by your insurance company that needs to be complete before your
bill can be paid.
Claim Number
A number assigned by your insurance company to an individual claim.
Coding of Claims
Translating diagnoses and procedures from your medical record into numbers that insurance
companies use to pay claims.
Co-Insurance
The cost sharing part of your bill that you have to pay, such as 10%. Your insurance company defines this amount. Your insurance company indicates the amount you are responsible for in your insurance booklet.
Consent
An agreement you sign that gives your permission to receive medical services or treatment from doctors or hospitals.
Coordination of Benefits (COB)
A way
to decide which insurance company is responsible for payment, if you have more
than one insurance plan.
Coordination of Benefits (COB)
A way to decide which insurance company is responsible for payment, if you have more than one insurance plan.
Co-payment (co-pay)
A type of cost sharing whereby the insured person pays a specified flat dollar amount per service or visit, with the insurer paying the remainder amount. For example, $10 per doctor visit, $25 per inpatient hospital day.
Covered Benefit
A health service or item that is included in your health plan and is paid for either partially or fully.
Covered Days
The days that your insurance company pays for in full or in part.
CPT Codes
A coding system used to describe what treatments or services your doctor gave to
you.
Date of Bill
Bill preparation date. It is not the same date as the date of service.
Date of Service (DOS)
Treatment date.
Deductible
The amount your insurance company designates you to pay for medical services before your insurance company starts to pay.
Diagnosis Code
A code used at the time of billing to describe your illness.
Discount
The dollar amount removed from your bill, usually because of a contract between your provider (the hospital or physician) and your insurance company.
Drugs/Self-Administered
Drugs that do not require administration from doctors or nurses. Your insurance plan may not cover these when provided during an outpatient visit / observation.
Due from Insurance
The amount owed by your insurance company.
Due from Patient
The amount you owe.
Durable Medical Equipment (DME)
The medical equipment that can be used many times, or special equipment ordered by your doctor, usually for use at home.
Eligible Payment Amount
The medical services paid for by an insurance company.
Emergency Care
Care given for a medical emergency when you believe that your health is in serious danger.
Emergency Department
The part of a hospital that treats patients with emergency or urgent medical problems.
Enrollee
A person who is covered by health insurance.
Estimated Amount Due
The estimated amount you or your insurance company owes.
Explanation of Benefits (EOB/EOMB)
The notice you receive from your insurance company after your bill has been
processed or paid. The notice tells you the amount the provider billed, the
amount paid by your insurance and what you have to pay.
Financial Assistance Program
Free or reduced rates for care provided to patients with demonstrated financial hardship.
Guarantor
The person responsible to pay the bill.
Healthcare Advance Directive
A written document that describes how you want medical decisions to be made if
you lose the ability to make decisions for yourself. A healthcare advance
directive may include a Living Will and a Durable Power of Attorney for
healthcare decisions.
Healthcare Provider
The party that provides medical services, such as hospitals, doctors or
laboratories.
Health Maintenance Organization (HMO)
An insurance plan that pays for preventive and other medical services provided by a specific group of participating providers.
HCFA 1500 Form
A coding system used to describe what treatment or services your doctor or provider gave to you.
HIPAA
Health Insurance Portability and Accountability Act — This federal act sets standards for protecting the privacy of your health information.
Hospital-Based Billing
This refers to the billing process for services rendered in a hospital outpatient clinic or department.
Inpatient (IP)
A patient who stays overnight in the hospital.
Inpatient (IP)
A patient who stays overnight in the hospital.
Insurance Waivers
The services excluded from your insurance policy, such as cancer care or obstetric/gynecologic or pre—existing conditions.
Insured Group Name
The name of the group or insurance plan that insures you, usually an employer.
Insured Group Number
A number that your insurance company uses to identify the group under which you are insured.
Insured’s Name (Beneficiary)
The name of the insured person, who is also referred to as the member.
Liability
The person or persons liable or under obligation for the bill.
Long—Term Care
The care received in a nursing home. Medicare does not pay for long—term care unless you need skilled nursing or special rehabilitation.
Managed Care
An insurance plan that requires patients only see providers (doctors and hospitals) that have a contract with the managed care company, except in the case of medical emergencies or urgent care, if you are out of the plans service area.
Medicaid
A state administered federal and state funded insurance plan for low income people who have limited or no insurance.
Medical Record Number
The number assigned by your doctor or hospital that identifies your individual medical record.
Medicare
A health insurance program for people age 65 and older. Medicare covers some people under age 65 who have disabilities or end—stage renal disease (ESRD).
Medicare Approved
Medical services normally paid for by Medicare.
Medicare Assignment
Providers who have accepted Medicare patients and agreed not to charge them more than Medicare has approved.
Medicare Number
A number and an ID card is assigned to each person covered under Medicare and for identification to providers.
Medicare Paid Provider
The amount of your bill Medicare paid to your provider.
Medicare part A
Usually referred to as Hospital Insurance, it helps pay for inpatient care in hospitals and hospices, as well as some skilled nursing costs.
Medicare part B
Assists with paying for doctor services, outpatient care and other medical services not paid for by Medicare part A.
Medicare Summary Notice (MSN)
The notice provided by Medicare after receiving services from your provider. It tells you what was billed to Medicare, Medicare’s approved payment, the amount Medicare paid and the amount you owe. Also called an Explanation of Medicare Benefits. (EOMB).
Medigap
Medicare Supplement Insurance that pays for some services not covered by Medicare A or B, including deductible and co-insurance amounts.
Network
A group of doctors, hospitals, pharmacies and other healthcare experts hired by a health plan to take care of its members.
Non-Covered Charges
The charges for medical services denied or excluded by your insurance. You may be billed for these charges.
Non-Participating Provider
A doctor, hospital or other healthcare provider that is not part of an insurance plan, doctor or hospital network.
Observation
The type of service used by doctors and hospitals to decide whether you need inpatient hospital care or whether you can recover at home or in an outpatient area.
Out-of-Pocket Costs
The costs the patient is responsible for because Medicare or other insurance does not cover them.
Outpatient (OP)
A service you receive in one day at a hospital or clinic without staying overnight.
Over-the-Counter Drug
Drugs that do not require a prescription. They can be bought at a pharmacy or drug store and be dispensed to patients, while at the hospital or doctors office.
Paid to Provider
The amount the insurance company pays to your medical provider.
Paid to You
The amount the insurance company pays to you or your guarantor.
Participating Provider
A doctor or hospital that agrees to accept your insurance payment for covered services as payment in full, minus your deductibles, co-pays and co-insurance amounts.
Patient Amount Due
The amount your provider charges you for services received.
Pay This Amount
The amount you owe towards your medical bill.
Per Diem
The amount charged or paid by the day.
Policy Number
A number your insurance company gives you to identify your contract.
Pre-Admission Approval or Certification
An agreement made by your insurance company and you or your provider, to pay their portion of your medical treatment. Providers ask your insurance company for this approval before providing your medical treatment.
Pre-Existing Condition
A health condition or a medical problem acknowledged by your health plan before you receive insurance. Some health plans may not pay for health conditions you had prior to becoming a member.
Preferred Provider Organization (PPO)
An insurance plan in which you use doctors, hospitals and providers that belong to
the network. You can use doctors, hospitals and providers outside of the
network for an additional cost.
Primary Care Physician (PCP)
A doctor whose practice is devoted to internal medicine, family and general practice or pediatrics. Some insurance companies consider Obstetrician or Gynecologists primary care physicians.
Primary Insurance Company
The insurance company responsible for paying your claim first. If you have another insurance company, it is referred to as the Secondary Insurance Company.
Prior Authorization Number
A number stating that your treatment has been approved by your insurance plan. It is also referred to as an Authorization Number, Certification Number or Treatment Authorization Number.
Procedure code (CPT Code)
A code given to medical and surgical procedures and treatments.
Provider Contract Discount
A part of your bill that your provider must write-off because of billing agreements with your insurance company.
Provider
A hospital or physician who provides medical care to the patient.
Reasonable and Customary (R & C)
The costs for medical services that insurers believe are appropriate throughout a geographic area or community.
Referral
Approval needed for care beyond that provided by your primary care doctor or hospital.
For example, managed care plans (HMO’s) usually require referral forms from your
primary care doctor to see a specialist or for special procedures.
Release of Information
A signed statement from patients or guarantors that allows providers to release medical information so insurance companies can pay claims.
Remittance Advice
The explanation the hospital receives, usually with payment, from your insurance company after your medical services have been processed.
Responsible Party
The person responsible for paying your hospital bill, usually referred to as the
guarantor.
Revenue code
A billing code used to name a specific room, service or billing sum.
Service Area
A geographic area where insurance plans enroll members. In an HMO, it is also the area served by your doctor network and hospitals.
Service Begin Date
The date your medical services or treatments began.
Service End Date
The date your medical services or treatments ended.
Skilled Nursing Facility
An inpatient facility in which patients that do not need acute care are given nursing care or other therapy.
Source of Admission
The source of your admission whether it is a referral, transfer or through the emergency room.
Specialist
A doctor who specializes in treating certain parts of the body or specific medical conditions.
Statement Covers Period
The dates your service or treatment begin and end.
Supplemental Insurance Company
An additional insurance policy that handles claims for deductible and co-insurance reimbursement.
Total Charges
The total cost of your medical services.
Type of Admission
The reason for your admission, such as emergency, urgent or elective, etc.
UB-04
A form used by hospitals to file insurance claims for medical services.
Usual and Customary (U & C)
The costs for medical services that insurers believe are appropriate throughout a
geographic area or community.
How We are Serving You:
Angels in Scrubs! We brought my mom to the ER in October 2021. Those doctors and nurses listened, responded with care and concern for her condition and our extended family situation. My mom was placed on the first floor and she received wonderful care. I cannot express my appreciation and respect for all the the doctors, RNs, CNAs, Social Workers, housekeeping, Dietary and so many other hands. Not only helping her with daily personal needs, helping me with a difficult family situation, and handling medical needs of many others. They responded with compassion and professionalism. I leave here today with my mom, in Awe.Denise Cogo