How We are Serving You:
"A great benefit of the Graham Cardiac Rehab program is that it is run by nurses who monitor you as you work out. I would recommend this program to anyone."
Mr. Richard Well
Graham Hospital is committed to providing our patients with high quality, compassionate care.
Quality patient care is our greatest commitment, team members are our greatest asset, excellent patient experience is our greatest accomplishment, and the health of our community is our greatest responsibility.
Our Quality Team ensures the best outcomes for our patients. Our Quality Analysts use robust data analytics and proven performance improvement methodologies to create safe, effective care for all patients. Our team regularly reviews data related to illness, patient experience, safety, and the impact of preventative care to identify opportunities for improvement. Our Quality Analysts stay up to date on local, state, and federal regulations as well as The Joint Commission Standards.
To report a quality concern or share your experience during a recent visit, please call 309-647-5240 or visit our Contact Us page and complete the form and a representative will be in touch with you.
Cassie Myers, MSN
Sr. Director of Quality & IT Applications
309-647-5240, ext. 2519
[email protected]
Allison Sours
Chief Operating Officer
309-647-5240, ext. 2119
[email protected]
Christy Chatten
Quality Analyst
309-647-5240, ext. 2383
[email protected]
Emily Haynes
Quality Analyst
309-647-5240, ext. 2295
[email protected]
Lisa Lister, BSN
Population Health
309-647-0201 Ext 7101
[email protected]
Sharlene Neuendorf, RN
Transitional Care
309-647-0201 Ext 2520
[email protected]
To contact a patient advocate please email [email protected]
"A great benefit of the Graham Cardiac Rehab program is that it is run by nurses who monitor you as you work out. I would recommend this program to anyone."
Mr. Richard Well